a) Typical delivery times for our products are shown on the Price List. We ship all orders as quickly as we can, but items do become backordered due to product demand and supplier's delays. We endeavour to keep the more popular items in stock, and receive inventory shipments weekly.

b) Order processing is dependent upon incoming order volume. For items in stock, we normally process the order and ship same day, depending on the order levels and shipping activity.

c) If an order comes in for an item that is not in stock but is incoming on the next shipment, we will allocate items from that shipment for the order, and normally ship within 2 weeks of your order.

d) If the item ordered is not on order with our regular inventory shipment, we will order the item. Shipment will depend on availability from the manufacturer. Estimated delivery time: 3 weeks.